What’s New at PULSE of NY!

See What’s New at PULSE of NY!

January 20, 2011

Caring in a Crisis, Sunday Sermon - January 23, 2011 I will be speaking at the Southold Unitarian Universalist Congregation in Southold, NY.  My sermon is titled “Caring in a Crisis, How You Can Best Step Up to Help the Ones You Love”.  Services begin at 10:30 AM.

An Introduction to Empathy, Wednesday evenings February 2 and 9, 2011  from 7:00 PM – 9:00 PM join us in an Introduction to Empathy. To get more information or to register, go to:  Introduction to Empathy

Family Centered Patient Advocate Training, Back by popular demand! May 2, 2011.  Space is strictly limited so register early at FCPA Registration! 

Look what is new to empower patients and families!

Center for Disease Control 

http://www.cdc.gov/

Since 1999, more than 125,000 patients in the United States have been notified of potential exposure to hepatitis B virus (HBV), hepatitis C virus (HCV), and HIV due to lapses in basic infection control practices. Many of these lapses involved healthcare providers reusing syringes, resulting in contamination of medication vials or containers which were used later on subsequent patients.   See what is being done to inform the public!  http://www.youtube.com/user/OneandOnlyCampaign

The Joint Commission  

http://www.jointcommission.org/

Released by The Joint Commission, entitled “Advancing Effective Communication, Cultural Competence, and Patient- and Family-Centered Care: A Roadmap for Hospitals.” Provides recommendations to inspire hospitals to address unique patient needs and comply with new standards for patient-centered communication.

National Patient Safety Foundation   

http://www.npsf.org/

Celebrating Patient Safety Awareness Week March 6-12 Watch the Patient Safety Awareness Week Video

What else is new?

I was a participant at the Institute for Healthcare Improvement, IHI patient activists’ meeting in Orlando, FL in December 2010.  Fifty activists from all over the country (and from many other countries) came together to learn from each other and network.  If you are a Patient Safety Activist, see what is being discussed on Facebook at

IHI National Forum Leadership Summit for Patient Activists   

  

See what Doug is doing at PULSE of Florida!  http://www.pulseofflorida.org/

Meet Ted. Ted was misdiagnosed for years until his mother insisted she see doctors who could help and take her concerns seriously. You can see Ted on this video. I blog about my personal relationship with Ted.  You can read my blog here: Rants of a Patient Safety Advocate. 

See what’s new at the PULSE of NY website and keep up on our events and trainings.

PULSE of NY has speakers available and training about patient safety and advocacy for your organization or group from Middle School to Senior Citizens.  Our programs can be developed to your needs.  To learn more about PULSE of NY visit http://www.pulseofny.org/ or call 516.579.4711

If you want to make a tax deductible donation to PULSE of NY, go to Donate Now. 

PULSE of NY Held First Long Island Patient Safety Advocate Training

November 15, 2010

PULSE of NY Held First Long Island Patient Safety Advocate Training
LAKE SUCCESS, NY – PULSE of NY held its first Long Island Patient Safety Advocate Training last week at the North Shore-LIJ Health System’s Center for Learning and Innovation (CLI) and its Patient Safety Institute in Lake Success, attracting 22 community-minded individuals from as far away as Connecticut and Pennsylvania.

The full-day training was taught by PULSE board members Charles Cal, RN, MBA, who is also the Vice President of PULSE of NY and director of program evaluation at the North Shore-LIJ Krasnoff Quality Management Institute, and Leslie Farrington, MD, a gynecologist based on Long Island. In the first part of the program, the group learned about patient safety and hospital policy. It was followed by a discussion about critical communication skills presented by Ilene Corina, President of PULSE of NY and Dr.Farrington. This interactive session taught essential communication skills and empathy.

During the second half of the training, volunteers were introduced to CLI’s Patient Safety Institute, which houses high-tech simulation labs resembling hospital rooms and feature life-like computerized mannequins that respond like actual patients. The facility – one of the largest of its kind in the country -- is used to train doctors, nurses, medical students and other healthcare professionals to hone their clinical skills to prevent medical errors. The Patient Safety Institute is also used to train emergency medical technicians and community groups.

Using the simulation lab, participants had an opportunity to interact with clinicians and practice their communications skills, for instance, when a doctor or nurse didn’t wash their hands, appropriately answer their questions or follow hospital policy on consent for surgery. The training was videotaped and the rest of the group watched from a nearby classroom on a large screen as the situations unfolded. After the scenario, participants joined the group for a debriefing.

“We address the needs of the entire family in our training” explained Ms. Corina. “By using the simulators and the actors, participants are emotionally engaged in the process and learning is enhanced. The hands-on aspect definitely makes a huge impact as opposed to just talking about patient safety.”

Participants received certificates of completion and many will continue their training with PULSE of NY through conference calls or the internet.

For three years, PULSE of NY has brought together a team of community members, physicians, pharmacists, nurses and risk managers who developed the Patient Safety Advocate Training and taught the program in the community. Another Patient Safety Advocate Training is planned for the Spring of 2011.

To learn more, visit http://www.pulseofny.org/ or call (516) 579-4711.

RL Solutions Presents 2010 MITSS HOPE Award to Ilene Corina

November 15, 2010

Sanjay Malaviya, President & CEO, RL Solutions prsents HOPE award to Ilene Corina, President PULSE of NY
RL Solutions Presents 2010 MITSS HOPE Award to Ilene Corina

RL Solutions, developers of innovative and easy-to-use healthcare quality and safety software, announced today that Ilene Corina is the winner of the 2010 MITSS HOPE Award. For the past 12 months, nominations have poured in from acrossNorth America for individuals and organizations that have embodied the MITSS mission: to provide support for patients, families and physicians who are involved in adverse medical events.

Although there were many exceptional submissions this year, the judges selected Ilene Corina, the founder of PULSE of New York, as the nominee who was most representative of MITSS' mission. RL Solutions, the sponsor of this year's HOPE Award, recognized Ms. Corina for her tireless efforts in pursuit of patient safety, advocacy and education. Selected from among 10 finalists, Ilene was awarded $5,000 at the 9th Annual MITSS Dinner and Fundraiser, held at the Westin Copley Place Hotel inBoston, MA on Thursday, November 4th.

"Ilene has experienced the best and worst of our healthcare system and has never wavered from her goal of improving the patient experience," said Sanjay Malaviya, President & CEO of RL Solutions. "We are honored to sponsor the HOPE award and support an outstanding organization such as MITSS. Our small role is especially humbling when we are able to help bring more attention to extraordinary people like Ilene and her inspirational organization, PULSE of New York."

"Not a minute goes by that I am not thinking about patient safety, that I am not passionate about my work or anxious to reach more people," said Ilene Corina, founder of PULSE of NY. "Being awarded this year's MITSS HOPE award helps reaffirm the value of the work that patient safety advocates do each day. It will also help save additional lives, as the services we offer are now more visible to both healthcare consumers and healthcare providers. I can't thank RL Solutions and MITSS enough for this honor."

For more information about Ilene Corina, her organization (PULSE of NY) and other finalists, visit the HOPE Award website at www.mitsshopeaward.org

About RL Solutions
RL Solutions designs innovative healthcare software for patient feedback, incident reporting & risk management, infection surveillance and claims management. At RL Solutions, nurturing long-lasting relationships with our clients is what we do best. We have over 600 clients, including healthcare networks, hospitals, long-term care facilities and more. RL Solutions is a global company with offices in Canada, the United States, Australia and the UK. For more information, visit www.rlsolutions.com.

About MITSS
MITSS is a non-profit corporation with headquarters in Chestnut Hill, MA, who is Supporting Healing and Restoring Hope to patients, families and clinicians impacted by medical errors and adverse events. For more information, please visit www.mitss.org.

About PULSE of NY
Since 1997, PULSE of has been dedicated to raising awareness about patient safety and reducing medical errors through advocacy, education and support. PULSE of NY works to empower the public to make informed decisions, increase effective communication and respect between healthcare providers and the public, and creates community partnerships that will foster and ultimately lead to safer healthcare environments. Learn more at www.pulseofny.o rg.